Most of our products can be returned within 14 days of purchase date. Refunds are for the cost of the merchandise only and do NOT include shipping and handling charges.
**Items WILL NOT receive a refund when:
- This form is not filled out and returned with items.
- Items are returned damaged (that are not manufacture defects).
- Items are missing parts or original packaging.
- Items are returned after more than 14 days of the purchase date.
- Item is refused.
- An incorrect address is provided when shipped.
- Items are not in original packaging and in re-sellable condition.
- Items are not received on time because the wrong shipping method is chosen by the customer.
- Order is placed on eBay.
- Order is placed between October 10th and October 31st.
The following items are ONLY returnable if they are in their unopened, original packaging. Items must not have been worn, used or altered in any way.
- Socks and stockings
- Shoes and Boots (Remember, even Cinderella had to try on her shoes! Please make sure that your shoes fit and are comfortable before you use them. Shoes that show obvious wear or are missing the original packaging are not returnable)
- Eye lashes
- Wigs, beards, facial hair or any other artificial hair (Must be returned in the original unopened and factory sealed package)
- Cosmetics (Must be returned in the original unopened and factory sealed package)
You will receive a full refund of the costume purchase price if your return does not fall under any of the categories above.
Print and fill out the form below. Ship your return to the following address.
**Note: We recommend to get a delivery confirmation or some sort of tracking of your package to make sure a package is not lost
Oz Costumes.com 1415 1st Avenue Mankato, MN 56001
Order Number:_____________________
Name:___________________________________________________
(order was placed under)
Address:_________________________________________________
Email:___________________________________________________
(order was placed under)
Phone:__________________________________________________
Costume(s) returning:
1) Item #____________________ Description:_______________________________
2) Item #____________________ Description:_______________________________
3) Item #____________________ Description:________________________________
4) Item #____________________ Description:________________________________
Reason for return:______________________________________________________________________________
_____________________________________________________________________________________________
